Refund policy

Refund & Return Policy

No Returns or Exchanges
All sales are final. We do not accept returns, exchanges, or cancellations for any products — including handmade items, personalized products, and stationery.

Why?

• Handmade and customized items are created specially for you.

• Stationery and small accessories are stocked in limited quantities and cannot be restocked once sold.

Please ensure that all personalization details (spelling, colors, etc.) are correct before placing your order.

Exceptions for Damaged or Defective Items:
If your order arrives damaged or defective, please contact us within 3 days of delivery with clear photos of:

• The damaged item

• The packaging it arrived in

We will review the issue and arrange a suitable resolution.

Thank you for supporting a small business and for understanding our policy!

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